Improving employee engagement is rooted in a strong manager-employee relationship. Interactions between employees and managers should include:
- Defining goals, demonstrating improved performance and assessing progress toward achieving goals
- Collaborating to discuss the employee's professional growth and development more than once a year
- Having ongoing conversations
- Creating opportunities to learn, grow, acquire new skills, try different ways of doing work and take on exciting challenges
Successful managers should never look at communication and engagement as a finished product. Instead, they should coach their employees by identifying wins and misses, motivating employees to go beyond what they "think they can do," connecting employees to potential mentors and holding them accountable for their performance. This session gives a clear blueprint for how to go from just talking to actually connecting with employees.
Employees who believe they are heard feel appreciated for their insights and have opportunities to make significant contributions to their work environment. Employees are on the front lines of your organization. When leaders and managers are discussing or implementing changes, employees want to know that their input is being considered and encouraged and that they can voice their opinion without fear of retaliation. This leads to an improved employee experience.
Daryl Fletcher,
Principal & Founder 1 Dynamic Life Consulting
