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Wednesday, December 5 • 9:15am - 9:50am
Measuring Your Communications “Inside the Box” & Engaging Frontline Employees - FedEx Freight

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At FedEx Freight Communications, it’s all about measure, measure, measure. Learn how FXF Communications uses a quality mindset to measure its internal communications, without fancy tools and programs, so the right content is in the right channel at the right time. You will also learn how the company reaches its frontline, which is the vast majority of its 40,000-team member population.

  • Learn how to take an “inside the box” approach to measuring your communications
  • How to develop a Communications Effectiveness Survey
  • Value of using dashboards and scorecards to support your communications initiatives
  • Engage the frontline with useable and useful content

Wes Milligan, Internal Communications Manager
FedEx Freight

avatar for Wes Milligan

Wes Milligan

Internal Communications Manager, FedEx Freight
Wes Milligan is the Internal Communications Manager at FedEx Freight. He joined FedEx in 2011, and has more than 13 years of internal communications experience. He is also an award-winning journalist, started and sold a newspaper, and graduated from the University of Missouri School... Read More →

Wednesday December 5, 2018 9:15am - 9:50am PST
Hilton Miami Downtown 1601 Biscayne Blvd, Miami, FL 33132, USA