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Thursday, December 6 • 10:10am - 10:45am
Building a Culture of Ownership and Engagement Through the UPMC Experience - UPMC Children’s Hospital of Pittsburgh

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It is one thing to tell people that what they do matters; it is another thing entirely to make them believe it.

Learn how UPMC has moved the needle on employee engagement at all levels of the organization by creating an ownership culture where everyone is valued.

Leave this session equipped with the knowledge to enhance your culture and engagement strategy, including:

  • How “inverting the pyramid” can turn the old way of thinking on its head and shifts the paradigm of effective leadership
  • Practical steps you can take to help build an ownership culture
  • What true employee engagement and empowerment does and doesn’t mean
  • How certain key behaviors should be hardwired into employees, to create a better culture for customers and each other
  • Actionable steps and measurable results have shown this approach is making a difference

Amy Collins Law, Senior Manager, Internal Communications           
UPMC Children’s Hospital of Pittsburgh

avatar for Amy Collins Law

Amy Collins Law

Senior Manager, Internal Communications, UPMC
Amy Collins Law is a senior manager, internal communications, at UPMC (University of Pittsburgh Medical Center), a $16 billion integrated health system with more than 80,000 employees. Amy manages employee communications for six UPMC hospitals including the flagship hospital, UPMC... Read More →

Thursday December 6, 2018 10:10am - 10:45am PST
Hilton Miami Downtown 1601 Biscayne Blvd, Miami, FL 33132, USA